With a swipe, a click, or a push of a button, banking today has certainly come a long way.
Gone are the days of snakelike queues and endless hours of waiting just to do a simple banking chore. The generation of today should be thankful for the advent of technology especially when talking about banking services.
When you wanted to withdraw money from the bank before, you have to make it a point to wake up early just to avoid the long lines. There were only a few bank branches so people tended to flock to the bank especially during peak hours and days when business transactions are normally carried out.
Payroll, loans, and other bank account services had to be conducted personally in banks. With the onslaught of people coming in, bank personnel, especially tellers, couldn’t avoid being cranky at times – and clients, too, from the long wait.
Fortunately for both banks and their customers, technology has found a way to make banking transactions easier and simpler. With information technology and electronic systems, backroom operations have become more integrated, paving the way for smoother operations.
On the client side, it has translated into convenient ways to bank. Specific programs have been designed to make bank customers’ lives easier through fuss-free transactions and highly improved customer services. Undeniably so, the changing of the times has also led to a better banking landscape that is proving to be a win and won situation for both banks and customers up to this day.
Not all banks are created equal, though. There are some that have kept up with the times while others continue to lag behind. Banking industry leaders have listened to what their customers want and have come up services that offer multiple ways to meet customers’ banking needs.
Here are some of the consumer banking solutions and conveniences that are provided by the best bank in Abu Dhabi and the UAE:
1. Automated Teller Machines (ATMs)
The invention of the ATM could be one of the most convenient ideas that banking has ever come up with. It has drastically cut down the long lines inside the bank, which, in turn, has led to faster over-the-counter transactions and shorter wait times.
ATMs have also made banking more accessible. The leading bank in Abu Dhabi, for example, has over 350 ATMs all over the UAE. These machines cannot only disburse cash; they also allow for cash and check deposits. This makes it so convenient for people who do not have the luxury of time to go to bank branches and conduct OTC deposits and withdrawals.
ATMs are especially helpful during emergencies, weekends, after-hours, or when people are simply in dire need of fast cash.
2. Smart Bank Kiosks
The leading bank in Abu Dhabi and the UAE has come up with an innovative solution to expedite banking. By putting up independent kiosks in high-traffic and accessible areas such as popular malls, convenience in banking has never been this great.
These new digital banking centers truly have transformed the way banking is done through useful services that help make your life uncomplicated. For the first time in the UAE, you can avail yourself of instant services like opening an account, acquiring a credit card, getting replacement credit or debit cards, and printing your check leaves.
They are open seven days a week so there is really no rush to beat the clock, especially since they are open until 10 p.m. Exclusive promos and offers are also available all year round, adding more value to your banking privileges.
3. Mobile Banking
Living in the 21st century is all about being mobile. Today’s fast-paced lifestyle has led people to appreciate easy access and quick transactions that make life simpler. With people almost glued to their phones all day, mobile banking services have proven to be a lifesaver especially for people who are always on-the-go.
Short messaging service (SMS) and email alerts provide important notifications on your latest transactions, keeping you up-to-date and informed.
Alerts on various account services are sent to your mobile, such as for inward or outward remittances, incoming or outgoing funds transfers, or the ever-important announcement for when your salary has been deposited. Credit card statement alerts as well as updates on your check transactions are also sent to you through mobile.
You can also send and SMS enquiries to check on your last three transactions, view your account, and see your credit card balance whenever you want.
In addition, it also saves you time from having to go to different utility providers by allowing you to pay your bills online. You even earn points by using mobile banking and get rewards that can make your life more enjoyable.
4. Interactive Voice Response (IVR)
Do you enjoy having a personal banker? If so, you will appreciate the IVR service offered by a top bank in the UAE.
Get fast and secure automated phone banking whenever you need it. Services like requesting for statements to be sent through facsimile or email, transferring money between your accounts, or paying utility or credit card bills are just a phone call away.
You can also check for balance and status information on your current or savings accounts, credit cards, loans and fixed deposits by speaking with a friendly phone banker.
5. Safe Deposit Locker
Bank customers like you also have the option to avail yourself of storing your valuables or important documents inside lockers in select branches.
Assisted and unassisted bank lockers are available in a wide variety of sizes. These lockers are available for short-term or long-term rental by individuals or companies at a nominal fee. You can enjoy peace of mind knowing that your assets and personal possessions are kept safe and secure.
Unassisted lockers feature a unique biometric security system that requires you to provide a palm impression, access card and password to validate your identity and be able to access your locker 24 hours a day, 7 days a week.
More time for life’s important moments
Being able to access your banking needs in a safe, secure and efficient way gives you more time to enjoy other momentous events. By offering time-efficient, accessible and convenient services, banks are able to enrich their customers’ lives, allowing them to do other things than just spending the whole day doing a transaction or two.
With banking solutions that are easier, faster and friendlier, life has definitely been made simpler for everyone.